FAQs
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TRUSTED SINCE 2005
Common Questions
What is the process for ordering a custom food truck?
The process begins with an initial consultation to understand your specific needs and preferences. Once we have a clear idea of your requirements, we will provide a detailed quotation. Upon your approval, we will require a deposit to start the design and manufacturing process. Throughout the build, we will keep you updated on the progress. Once the truck is complete, the remaining balance is due before delivery.
How long does it take to build a custom food truck?
The timeline for building a custom food truck can vary depending on the complexity of the design and the current production schedule. On average, it takes about 8-12 weeks from the time of order confirmation to completion. We will provide you with a more accurate timeline during the consultation phase.
What kind of warranties do you offer on your food trucks?
We provide a one-year warranty on all new food trucks against defects in materials and workmanship. This warranty covers repairs and replacements for any issues arising from normal use. However, it does not cover damages caused by misuse, accidents, or unauthorized modifications.
Can you help with the design and layout of the food truck?
Absolutely! Our team of experienced designers will work with you to create a layout that maximizes efficiency and meets health and safety regulations. We will take into account your specific business needs, the type of food you plan to serve, and any special equipment you require.
What types of payment methods do you accept?
We accept various payment methods including credit cards, wire transfers, and certified cheques. A deposit is required upon order confirmation, with the balance due upon completion and prior to delivery.
Do you offer financing options?
Yes, we do offer financing options to make it easier for you to start your food truck business. Please contact us to discuss the available financing plans and find the best option for your needs.
Can you customize the exterior design of the food truck?
Yes, we can customize the exterior design to reflect your brand and attract customers. Our team can help with custom paint jobs, graphics, and wraps to ensure your food truck stands out on the streets.
Are there any regulations I need to be aware of when operating a food truck?
Yes, there are various local, provincial, and federal regulations that govern the operation of food trucks, including health and safety standards, permits, and zoning laws. We can provide guidance on these regulations and help ensure your food truck complies with all necessary requirements.
What if I need repairs or maintenance after the warranty period?
We offer repair and maintenance services for all our food trucks, even after the warranty period has ended. Our skilled technicians can handle a wide range of issues to keep your truck in optimal condition. Please contact us for more information on our post-warranty services.
Can you convert an existing vehicle into a food truck?
Yes, we can convert a wide range of existing vehicles into fully functional food trucks. During the initial consultation, we will assess the suitability of your vehicle and discuss the best approach to conversion based on your business needs and budget.